Umesh Prasad & Associates

    Grievance Officer

    Contact our Grievance Officer for any issues or complaints

    Our Grievance Officer

    In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Umesh Prasad & Associates has appointed a Grievance Officer to address complaints about content on this website, privacy concerns, intellectual property claims and other grievances.

    Grievance Officer Contact

    Address

    C-172, 4th Floor, Pandav Nagar, Delhi 110092. Second office: F-6, Office No. 301, 3rd Floor, Lotus Tower, Laxmi Nagar, Delhi 110092.

    Response Time

    Complaints are acknowledged within 24 hours and resolved within 15 days, as required by the IT Rules, 2021.

    File a Complaint

    Use this form for copyright or trademark notices, brand ownership claims, privacy concerns, or any other complaint about content on this website. You will receive a reference number by email.

    Your details are shared only with this website's Grievance Officer and are used solely to process the complaint.

    Types of Grievances We Handle

    • Copyright infringement notices (content you own appearing without permission)
    • Trademark or brand misuse concerns
    • Brand ownership claims (claiming a brand listing as its official representative)
    • Privacy and personal data concerns
    • Defamatory, false or misleading content
    • Content accuracy disputes
    • Billing, payment and service issues
    • Any other concerns about this website

    Grievance Resolution Process

    Step 1

    Acknowledgment — receipt confirmed within 24 hours with a reference number

    Step 2

    Review — the Grievance Officer examines the complaint and the content concerned

    Step 3

    Action — content is removed, corrected or attributed where the complaint is valid

    Step 4

    Resolution — you receive our decision by email within 15 days of filing

    Important Information

    • Confidentiality: Complaints are handled confidentially and shared only with personnel involved in resolving them.
    • IP notices: Copyright and trademark complaints must include a declaration that you own the rights concerned or are authorised to act for the owner.
    • Court & government orders: Content that is the subject of a court order or a direction from an authorised government agency is actioned on the timelines specified in that order.
    • Legal rights: Filing a grievance does not waive any legal rights you may have.